If you are paying for your order with a credit card, SimplyEZ, LLC ships only to the credit card billing address. For orders over certain limits or shipped to a different address, we will request that you fax us a copy of your credit card along with your signature (except for established customers).    

Prices and Specifications subject to change without notice. All orders, prices and shipping rates are subject to price confirmation, verification and correction. SimplyEZ, LLC, Inc., is not responsible for typographical errors or omissions relating to pricing, copy, photography, specifications, or application. In the event of a pricing error we will contact you via E-mail with the corrected pricing information. We reserve the right to refuse service to anyone.

International Ordering

Due to an unusually high incidence of fraudulent orders placed from outside the United States, we regret that we can no longer accept credit cards as payment on international orders. Acceptable forms of payment include certified or cashier's checks and bank wire transfers. Credit cards will only be accepted from established customers.

If you choose to pay using a certified or cashier's check, make the check payable to "SimplyEZ, LLC" in US funds, and mail to:

SimplyEZ, LLC

2640-204 Blanding Blvd. #174

Middleburg, FL 32068

SimplyEZ, LLC
9526 Argyle Forest Blvd, Ste B2-312

If paying by wire transfer, add a $20 transfer fee and wire funds to:

Banking Information:

Call for wire transfer information

Please email your reference number to info@simplyez.com.com after initiating the transfer.

Your order will be held until payment is received. Your understanding and patience is appreciated.

Shipping

UPS Ground shipping times are not guaranteed. We will provide you with an approximate delivery time when you place the order. We do not ship to post office boxes. Please provide a physical address to which we can ship your order. UPS will deliver to your home or place of business even if you do not have home mail delivery.

Returning Products All returns subject to a 20% restocking fee on non-defective items. Shipping & C.O.D. fees & credit card charges are nonrefundable. Damaged or incomplete returns will be refused. No credit or refund authorized after 15 days of receiving goods.

Shipping Under A Return Authorization

Customers may return products purchased from SimplyEZ, LLC, Inc. by calling 1-610-594-1420 to receive a Return Authorization Number (RA). Products returned without an RA number will be returned to you, without prior notification and at your own expense. When issued, all RA numbers are valid for a period of 15 days from the date of issue.

It is the customer's responsibility to return products according to the following instructions:

• All products must be in as-new condition and complete, including software, cables, accessories and manuals.
  
• Software may be returned only if the sealed package containing the diskette(s) or CD(s) is unopened.
  
• All products must be in the manufacturer's original box and packaging.
  
• Carefully package products to prevent damage in transit.
  
• Clearly write the RA number on each carton's shipping label.
  
• All returns must be shipped freight prepaid, insure the shipment or accept the risk or loss or damage during shipment.

Non-Defective Products

Non-defective products returned within 15 days will be taken back for full store credit towards the purchase of another product, unless it was a Special Ordered Item that is not in inventory and SimplyEZ incurs a restocking fee from its supplier.  In this case non-defective products returned within 15 days will incur a 20% restocking fee to cover the restocking costs charged by the supplier, the costs of order processing, shipping and freight, and repackaging. 

In the event (within 15 days from date of Invoice) the product fails to perform as described in the marketing literature, the customer may return the product and will be credited back the full amount minus all shipping and credit card transaction costs. It is the customer's sole responsibility to return the product to SimplyEZ, LLC in an undamaged re-sellable condition. SimplyEZ, LLC, Inc., retains the right to charge up to a 20% restocking fee to cover the cost of the damaged, missing shipping materials or unusual product usage. It is the customers responsibility to fully insure returned items. If customer fails to insure the return shipment, they accept the risk of loss or damage during shipment. Damaged, unauthorized or incomplete returns will be refused.

Return Authorization Credits

SimplyEZ, LLC, Inc., shall issue you a credit for products returned in accordance with the terms and conditions contained here in in the amount of the purchase price plus sales tax, less shipping charges and any credit card surcharges.

Dead on Arrival (DOA) Returns

DOA is defined as product that is inoperable upon first installation for which "time-is-of-the-essence" that claims be made within 5 business days of receipt of goods. Products that fail after being in use for any period of time beyond 5 days are defined as "defective" and must be handled under the manufacturer's warranty program. Customers must call 1-610-594-1420  to receive a Return Authorization (RA) number prior to returning the goods.  As soon as the defective product is received, a replacement unit will be shipped to the customer.

Exchanges (U.S. Only)

From time to time, SimplyEZ, LLC may, in its sole discretion, exchange defective products or portions of a product. In order to ship the replacement product, you must provide SimplyEZ, LLC with your valid charge card number (American Express, Visa, MasterCard) with expiration date and billing address information as security for return of the replaced part. You will be invoiced for the cost of the replacement product. The invoiced amount is processed against your charge card account only if you fail to return the replaced product within 15 days from the date of invoice. If you return the defective product within 15 days from invoice date, SimplyEZ, LLC will credit the invoice, and your charge card is not charged.

Warranty

All CD recorders carry the manufacturer's depot-service warranty.  This manufacturer's warranty is usually, but not always, up to one year parts and labor. Check with your sales representative, or with the manufacturer's warranty cards and literature, for specific warranty details. Manufacturers' warranty is sometimes less than one year, and some items may not be covered.  Also, you may be required to pay for shipping the product for repair, at your expense, to and from the manufacturer.  Certain components such as printer heads, printer ribbons, toner and ink jet cartridges are considered consummables and do not have any warranty.   Customers must call 1-610-594-1420 to receive a Return Authorization number prior to returning goods. (See procedure for RA above.)

This warranty shall not apply to products that have been damaged by unreasonable use, accident, negligence, modification or service work that has been performed by anyone other than a SimplyEZ authorized technician.  If the product is deemed not to be damaged there will be a testing and diagnostic charge. SimplyEZ reserves the right to make the final decision.

Disclaimers

SimplyEZ, LLC, Inc., is not responsible for typographical errors or omissions relating to  pricing, copy, photography, specifications, or application. In the event of a pricing error, we will contact you via E-mail with the corrected pricing information.

The information listed on the product pages of this web site is provided by the individual product manufacturers. SimplyEZ, LLC, Inc., is not responsible for the validity of claims made by those manufacturers regarding their individual products. If you have questions about or dispute any statement of claims made about any product sold by SimplyEZ, LLC, please direct those questions to the manufacturer.

Orders are considered complete when picked up by the carrier. Damage, lost or stolen products in transit are covered by insurance. SimplyEZ, LLC, Inc., when notified by the customer will promptly notify the insurer. The insurance company, not SimplyEZ, LLC, Inc, will handle all reimbursements.

Deliveries may be left by the carrier without a signature unless you specifically instruct SimplyEZ, LLC, Inc. that a signature is required. SimplyEZ, LLC , Inc. will when possible ship with signature required, however there is no guarantee the shipper will comply.

It is the customer's responsibility to notify SimplyEZ, LLC, Inc. before shipment of any special shipping instructions.

Special Note: In the event that any suit or action is necessary, the customer agrees to pay for all legal fees incurred.

Important - please note SimplyEZ, LLC, Inc., shall not be liable under any circumstances for any special, incidental or exemplary damages, including damages for lost profits, loss of use, lost data or for any damages or sums paid by the purchaser to third parties, even if SimplyEZ, LLC has been advised of such damages. The foregoing limitation of liability shall be applied whether any claim is based on principles of contract, warranty, negligence or other tort breach of any statutory duty, principles or indemnity of contribution, or the failure of any limited or exclusive remedy to acheive its essential purpose or otherwise.

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